Wednesday, February 20, 2008

True vs. Untrue ..?

The responses over our campaign continue to pour in. There is some activity in the blogging circles, and there are numerous email messages that are received by us in connection with us laying claim on being a "true" citizen journalism site.

It all started with Univeristy of Missouri and Jeremy Littau's post (after some early cat fighting, Jeremy and I sort of worked out our differences by the end of day yesterday - they are doing some great work at University of Missouri with MyMissourian.) Then some other bloggers picked it up, and the emails started to pour in.

The problem, as I said, is that most bloggers, and especially those involved in some type of citizen journalism effort, do not take too kindly to us saying that we are Internet's first true citizen journalism site, on the basis that we do not exercise editorial control over citizen reports.

And then there are users like RK. Not sure what RK means, but I sure know what RK stands for:

I've been saying for a very long time that citizen journalism, or the very notion that anyone can be a journalist in some capacity, is dead. Majority of people are not interested in reporting, or leading, or participating. They are solely interested in being led, and reported to, and swallow it with great pleasure. But "true" citizen journalism? I'd equate that to saying "stinky ****" (edited by me, but he meant poop).

Ugly stuff. RK here is probably the most extreme point of view expressed to us thus far. But other responses from those "in the know" have been sort of similar.

Let me be perfectly clear here. At Neaju. we do believe that we are a "true" citizen journalism site. Not only because we do not exercise editorial control. Neaju's goal is to appeal as a news reporting medium to as wide of an audience as possible, to get participation from people of all walks of life, and to attempt to assemble a complete picture of a news event. When we'll be able to achieve that, if ever, only time will tell. But it is our goal nonetheless.

So the first issue here is editorial control. On one side, the problem we have with it, is it being a deterrent in it of itself. Citizen journalism sites that operate with editorial controls cater to "prosumer" market - those who are not professional journalists, but have a thing for writing, and maybe should have been writers. The rest of the public seems to have "why bother" attitude. Marketing weaknesses aside, how else would you explain lack of wide-spread popularity of long-standing citizen journalism sites?

On the other side is the editor him/herself. We all have views and opinions. And not even taking into consideration the possible slant that those news and opinions may inject - simply concentrating on what that editor considers to be quality. From my survey of the citizen journalism sites, it seems that most of them exercise exactly this sort of editorial control - they suggest or comment on the quality of the article (although MyMissourian seems to just check for decency and factual accuracy, but they also state that they will spell and grammar check). So now, the citizen journalist is editing his original work based on what the editor considers quality, possibly removing some of the personal flavor that may appeal to certain readership, but the point is - this scenario, in our minds, detracts from the integrity of the citizen journalism, never-mind that it may turn a very entertaining article into a dull and boring one.

But honestly, I do not see very many of the current citizen journalism sites accepting an image of a presidential candidate walking into a restaurant with a quick text of: "Hey look! It's Obama walking into Ruth Chris in Austin! Someone's trying to get his autograph!" (although I have seen some sites that do, although it is generally treated as an image submission, not a news report.)

But we would, because we believe it is news, or it may even become a bigger news, if let's say he eats a bad steak, and misses his debate tomorrow at UT. And it maybe news for other reasons - Netizens have diverse interests. Some may take an issue with him wearing white socks that have showed up on the picture, some may commend him for wearing appropriate attire for the steak house. Who knows. Not us, but our readers will. Which is why our editorial efforts are going to be concentrating on two distinct areas - fact checking/screening for inappropriate content and organizing articles into stories.

One blogger stated that us screening for inappropriate content is a form of editorial control. Perhaps, but it is not done because of control, it is done because of the law. There are very strict rules about pornographic, and other questionable content, and we are abiding by the law in doing so.

But the other concept that Neaju introduces is News Stories. The concept was designed to combine various citizen journalism reports on the same topic under one heading. We will even add news reports by traditional media into the mix - all with a single purpose in mind: using the available reports by citizen journalists and professional journalists to provide news reader with a complete picture of what occurred, leaving him or her to make up their own mind.

Let the hate mail and blogs begin.

But for the record, I still appreciate all of the criticism, and I truly appreciate those of you who respond with interest. For the all huffing and puffing, and us being only 2 weeks old, I'll bet we already have more subscribers then some of the CJ sites whose owners ripped us apart. True, little content, but we are young, and we are growing, and content will come. In due time.

Tuesday, February 19, 2008

True journalism indeed ..

This is my first post on this newly created blog, and it is actually a response to something that has occured yesterday.

You see, yesterday, we announced our second citizen journalism contest soliciting articles relating to the presidential primaries occuring on or before March 4th. To kick-off the contest, we have sent an email to a view journalism departments and students introducing the site and the contest. Most of the responses have been great - some professors have suggested that their students might be more interested, some have thanked us and promised to check out the site, students have been registering - all's good.

Somehow, however, we hit a softspot at the University of Missouri. They were one of the people who received our email and their response and attitude has been .. very encouraging.

The original email went out to Tom Warhover, who is an associate professor at the School of Journalism at UM and holds a number of other editorial posts and positions. He forwarded the email to his collegue, Clyde Bentley, also an associate professor, stating that:

Sounds like they’re pretty cluless if they’re claiming to be the first true cit jour site.

Mr. Bentley has responded to me, starting his email with a condesending "Ahem ... " and proceeded to point out a few citizen journalism sites who have been doing it for a while, including their own site. Excerpts of my response are below

I will take an issue with your reference to OhMyNews as a true citizen journalism site. Although they have been around for a long time, and is probably one of the most successful CJ efforts, they do exercise editorial control over their submissions, which I believe is stepping away from being true to the ideals of citizen journalism.

While I certainly commend local CJ efforts around the country, and grateful for their existence, the problem is of course the audience. Attraction of only local audience limits the participation, and most often leaves well written and informative pieces without access to nationwide audience, leaving the citizen journalism movement largely in the shadows.

But nonetheless, I do greatly appreciate your feedback and point of view, and invite you to contact me at any time if you have more thoughts, comments or ideas on Neaju in particular or citizen journalism in general.

What proceeded was apparently a circulation of my email, and possibly some discussions. Maybe a few more references to us being clueless. But this morning, I woke up to find a post, by a Ph.D student at the UM School of Journalism relating to our exchange yesterday. The student's name is Jeremy Littau, and you can read the full post here.

What struck a note with me is how it typified everything that is wrong with journalism today. I am going to dissect Jeremy's post here.

Jeremy starts off with a disclaimer
This is not meant to criticize those doing what they’re doing over at Neaju

Then he proceeds with
In addition, a quick perusal of Neaju shows there is some editorial control happening. The very notion of a “Highest Ranked News Stories” or “Top 10 Reporters” automatically elevates some stories and writers to the front page. This is editorial function (helllloooo, gatekeeping!). My guess is it’s based on user ratings and Web stats, but it is gatekeeping nonetheless whether it is done by a computer or done by the mob.

This is where I'll stop for the moment. In this one paragraph, Jeremy has expressed so much.

We at Neaju, were always of the opinion that the pressure to generate profit, leads to sensationalism that dominates American journalism, that leads to us, the readers, being incorrectly or incompletely informed. In their desire to sell as many copies of the newspapers as they can, or gather the largest viewing audience to sell the advertising, journalists tend to skew the facts, slant their opinions, just to make their own point and attract broad audience.

So here, Jeremy "quickly" perused the site and stopped on Highest Ranked News Stories feature and Top 10 reporters. The fact that the most prominent space on the site is dedicated to the Latest News Stories and Latest News Articles is not mentioned in Jeremy's post, because .. well, it doesn't serve his purpose.

Then, he claims that you, the readers, are a mob. A quick lookup on Webster's indicates that a mob is:

1: a large or disorderly crowd; especially : one bent on riotous or
destructive action

2: the lower classes of a community : masses, rabble

3chiefly Australian : a flock, drove, or herd of animals

4: a criminal set : gang; especially often capitalized : mafia

5chiefly British : a group of people : crowd


So you have to have hope that Jeremy is British and refered to you simply as a crowd. Otherwise, he reflected the general opinion of the news reporting community that you are a a large or disorderly crowd, bent on riotous or destructive action, lower classes of a community, or even a herd of animals. In other words, you are all brainless, not capable of making your own decisions, not intelligent enough to discern what is right and wrong.

Final sentence is also telling. Jeremy allows that it is you, the mob, that rank the article and determine what is popular. And that, in Jeremy's mind, is editorial control and gatekeeping. Yup, helloooo? Although a Ph.D, Jeremy obviously missed the logic classes, or maybe the English classes. Becasuse whatever definition you want to use of what editorial control is, reader's determining the popularity of a particular piece of content is possibly the first such definition of editorial concept.

Earlier in his post, Jeremy states:
If anything, Vadim’s response misses the point: the rise of cit-j has led to a really cool discussion within the industry, and that is the question of what true journalism is.

Now, I don't know what point Jeremy thought I was missing, but you see, the problem is that journalism students, and journalists for that matter, forgot what true journalism is. There is the current state of journalism that is examplified by Jeremy - misreporting of facts, using slant and warped logic, hidden by clever eloquence to arrive at a point. But what true journalism is now seems forgotten and requires a debate.

But for most of us, the issue is clear - the problems with journalism of the past say 5-10 years, have forced readers to turn to blogs as their source of news. Back in the analog days, blogs were called editorials, and appeared in every newspaper. But as journalism became what it is, and bloggers discovered that their services are in demand to report news, as well as to comment on it, they became the first massive wave of Internet's citizen journalists. Because they're bloggers, and in the business of expressing thoughts and opinions, the news reporting from them is typically filled with inconsistencies and slants, rather than cold, hard fact reporting.

And that is what creates these debates - on one side is the sorry state of journalism, on the other - bloggers. How do we find our way back? Citizen journalism is the answer. So while someone may prove that Neaju does not have the true form of citizen journalism, citizen journalism is the savior of journalism. Even if nothing else, it should force professional journalists to provide us with more accurate reports, not treat us as a mob, and leave it up to us to draw our own logical conclusions.

Neaju is for true journalists who know who they are and what it is, and for citizen journalists who have a news to share. And THAT, is the point that Jeremy seems to be missing.

As for his true journalistic effort. Surely enough, the only comment it generated was from Todd who said that we are talking out of our backsides. Well, done, Jeremy. I'd say you're ready to stop studying and start reporting.

For my part, I still commend University of Missouri's School of Journalism for their citizen journalism effort and would love for nothing for than for them to succeed. Good luck guys!